FAQ

Answering your questions

FAQs

 This privacy policy will explain how Ponte Valle uses the personal data we collect from you when you use our website.
 
Topics:
 
What data do we collect?

  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 
What data do we collect?
Ponte Valle collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

 
How do we collect your data?
You directly provide Ponte Valle with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Opt-in to our newsletter.

 
How will we use your data?
Ponte Valle collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other products and services we think you might like.


If you agree, Ponte Valle will share your data with our partner companies so that they may offer you their products and services.

  • Hofstede Insights

 
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
 
How do we store your data?
Ponte Valle securely stores your data via cloud storage with local monthly back ups via external hard drive.
 
Marketing
Ponte Valle would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies:

  • Hofstede Insights

 
If you have agreed to receive marketing, you may always opt out at a later date.
 
You have the right at any time to stop Ponte Valle from contacting you for marketing purposes. We will never sell, or freely provide, your details to a 3rd party.
 
If you no longer wish to be contacted for marketing purposes, please click here.
 
What are your data protection rights?
Ponte Valle would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
 
The right to access – You have the right to request Ponte Valle for copies of your personal data. We may charge you a small fee for this service.
 
The right to rectification – You have the right to request that Ponte Valle correct any information you believe is inaccurate. You also have the right to request Ponte Valle to complete information you believe is incomplete.

The right to erasure – You have the right to request that Ponte Valle erase your personal data, under certain conditions.
 
The right to restrict processing – You have the right to request that Ponte Valle restrict the processing of your personal data, under certain conditions.
 
The right to object to processing – You have the right to object to Ponte Valle’s processing of your personal data, under certain conditions.
 
The right to data portability – You have the right to request that Ponte Valle transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
 
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +61 (0)481 365 122
Or write to us: administration@pontevalle.com
 
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
 
For further information , visit allaboutcookies.org.
 
How do we use cookies?
Ponte Valle uses cookies in a range of ways to improve your experience on our website , including:

  • Keeping you signed in
  • Understanding how you use our website

 
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:

  • Functionality – Ponte Valle uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Ponte Valle uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website .

 
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
 
Privacy policies of other websites
The Ponte Valle website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
 
Changes to our privacy policy
Ponte Valle keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01 October 2020.
 
How to contact us
If you have any questions about Ponte Valle’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
 
Email us at:
Call us: +61(0)481 365 122
Or write to us at: administration@pontevalle.com
 
How to contact the Information & Privacy Commission
Should you wish to report a complaint or if you feel that Ponte Valle has not addressed your concern in a satisfactory manner, you may contact the Information & Privacy Commissioner’s Office.
 
Phone: 1800 472 679
Email: ipcinfo@ipc.nsw.gov.au

 

We are committed to providing you with the tools necessary to achieve your professional goals and we understand that communicating your credentials in an ever-expanding online marketplace can be challenging. That is why we have partnered with Credly’s Acclaim platform to provide you with a digital version of your credentials. Digital badges can be used in email signatures or digital resumes, and on social media sites such as LinkedIn, Facebook, and Twitter. This digital image contains verified metadata that describes your qualifications and the process required to earn them.

 

Yes, we are registered as a supplier with the United Nations Global Marketplace (UNGM) and our UNGM number is: 407364

 

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